Whether you need help opening an account or completing a withdrawal, find answers to everything right here. tk567 bdThe help centre is always here for you.
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Click any section below to go straight to the information you need
Registration, login, updating details & security settings
Guide to all payment methods including bKash, Nagad & Rocket
Betting rules, understanding odds & live betting guide
Welcome bonus, cashback & using promo codes
Android & iOS download, updates & troubleshooting
Password change, enabling 2FA, suspicious activity
Self-exclusion, deposit limits & responsible gambling resources
Live Chat, email & social media support
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This page organizes all information by topic. Click any topic card at the top to jump directly to that section. If you still can't find what you're looking for, type it in the search box or start a Live Chat with us.
tk567 bdThe support team operates entirely in Bangla. Day or night, Eid holiday or regular day — someone is always available for you.
tk567 bdOpening an account is quick and straightforward. Registration takes just two minutes with a mobile number. One important thing to keep in mind — the name and date of birth you provide must match your National ID exactly. Identity is verified at the time of withdrawal, so make sure your details are correct from the start.
After logging in, click the icon in the top right corner → "My Profile" → Edit your details → Save. Changing your email or mobile number will require OTP verification.
Settings → Security → enable two-step verification. A code will be sent to your phone each time you log in, keeping your account significantly more secure.
Click "Forgot Password?" on the login page. An OTP will be sent to your registered mobile number. Use the code to set a new password. If you run into any issues, contact live chat support with your number.
Profile → Documents → Upload the front and back of your National ID. Verification is usually completed within 24 hours. High-value withdrawals will only be available once verification is done.
Each person is allowed only one account. If multiple accounts are detected, all of them will be closed and the balance may be forfeited.
If you suspect your account has been hacked or notice any unauthorized transactions, contact support immediately. The team will secure your account right away.
tk567 bdThe payment system is built entirely around Bangladeshi users. bKash, Nagad, Rocket, and Dutch-Bangla — all major mobile banking services are supported. There are no fees on deposits, and only a minimal fee applies to withdrawals.
Log In → Wallet → Deposit → Select Payment Method → Enter Amount → Click "Deposit Now" → Complete Payment.
Log in → Wallet → Withdraw → select method → enter amount and account number → confirm. Funds typically arrive within 10 minutes.
Network issues or bank technical errors can occasionally cause delays. Wait 30 minutes and, if the problem persists, contact support with your transaction ID.
Withdrawals may be put on hold if KYC verification is incomplete or if bonus wagering requirements are still pending. Check your status on the Wallet page.
tk567 bdWhen placing your first bet, you may occasionally run into small hiccups — such as the bet button not responding, odds changing, or a bet not confirming. In most cases, refreshing the page is all it takes to resolve the issue.
Odds in Live Betting change every second. Sometimes the odds shift between the moment you click and the moment your bet is placed — this is completely normal given the pace of live matches. tk567 bd will show you the updated odds and ask for confirmation, so you always have the final say.
Bet cancellations are generally not possible unless the match is cancelled or called off by the organiser. If a match is cancelled, your stake will be refunded. Please read the terms and conditions for full details.
tk567 bd-getting a bonus is easy, but using it comes with certain conditions. Here are answers to the most common questions about bonuses.
Bonuses are usually added automatically after a deposit. However, some promotions require you to manually claim them. If yours hasn't appeared within 24 hours, contact support with your deposit ID.
Bonus funds cannot be withdrawn directly. The bonus amount must be wagered a set number of times before it becomes withdrawable. For example: a ৳100 bonus with a 10x wagering requirement means you need to place a total of ৳1,000 in bets.
There is a "Promo Code" box on the deposit page. Enter your code there before completing the payment — promo codes cannot be applied after the payment has been made.
Weekly cashback is credited every Monday morning. The cashback rate varies by VIP level. Cashback is added directly as withdrawable balance.
tk567 bd The app is available on both Android and iOS. Search for "tk567 bd" on the Google Play Store or Apple App Store. It's free to download and only takes up 45 MB of device storage.
The app is fully supported on iOS 13+ and Android 7.0+.
tk567 bd 256-bit SSL encryption keeps all your data secure. That said, taking a few precautions on your end is still important.
Your information is never shared with any third party. To learn more, Privacy Policy Read.
tk567 bd-is for fun, not stress. If you ever feel like gaming is getting out of hand, reach out to our Help Center directly. We'll help you without any judgment.
To enable Self-Exclusion: Profile → Settings → Responsible Gaming → Select Self-Exclusion. You can choose any period from 24 hours up to 5 years. Your account will be inaccessible for the entire duration.
To set a deposit limit: Wallet → Settings → set your weekly or monthly limit. Decreasing a limit takes effect immediately; increasing one requires a 48-hour waiting period.
View Responsible Gaming page
Reach us through any of the channels below for an immediate resolution
Click the chat bubble at the bottom right of the site and speak to us directly in Bangla. Average response time is under 3 minutes.
Hours: 24/7, all week
Send us an email with a description of the issue, a screenshot, and your transaction ID. You'll receive a detailed response within 4–6 hours.
Join our official channel to get the latest offers, match updates, and system maintenance notices before anyone else.
Hours: 24/7
No worries. tk567 bdThe support team is always ready. Start a live chat now — in Bangla, instantly.